ShoreGroup Marks 7th Year as Cisco Systems Gold Certified Partner

Telepresence News and Events October, 2008

WOW! What an amazing month for the Telepresence Industry! First off, did anyone see the Cisco TelePresence Human Network commercials that are airing during this seasons NFL Football games? A great sign that public adoption of Telepresence is near.

In other news from the 24/7 Telepresence Breaking News reel at the Telepresence Forum, BT announced that they’ve launched their inter-company Telepresence solution, Proctor & Gamble implemented new Telepresence rooms, Polycom received a “Rising Star” for their innovations and Verizon Teamed with Cisco to offer new productivity enhancing services using Cisco’s collaboration portfolio. Did I mention this was just a few of the Telepresence highlights from this past week? Hundreds of Telepresence news articles hit the wire this last month, and if the past is any indication of the future, we’ll see those Telepresence news posts double by Spring 2009.

I also noticed that companies like Digital Video Enterprises, Telepresence Options and of course our Telepresence Forum were listed in the Open Directory Project at www.DMOZ.org. Pretty big news considering Telepresence didn’t exist, or even have a category just a month ago or so in the human edited ODP.

Our website traffic amongst our 345+ Telepresence related domains has tripled since early August, another indication that Telepresence is getting ready to explode onto Main Street. People are “hearing” of it, people are “researching” it, and once they’ve performed their due diligence, they’ll “see and feel” what the pioneers of the Telepresence industry have been saying. Telepresence is near; Telepresence is here.

Well that’s it for now Readers. We hope you stop by the Telepresence Forum to learn a little about what the differences between plain old video conferencing and Telepresence are. C'mon by, sign up (free by the way), watch a Telepresence video or two, and drop us a line or comment with your Telepresence thoughts and experiences.

Take care , hope to see you on the Forum!

Your Editor and Administrator - L II
"Ride on the Next Plane of Existence" TM

New York, NY (PRWEB) August 16, 2007 -- ShoreGroup, Inc., a premier converged network and systems management solutions provider, today announced it has once again achieved annual Gold Partner recertification from Cisco Systems. The Cisco Gold Certified Partner designation is the highest level of certification available from Cisco Systems, and ensures customers that ShoreGroup has maintained a level of expertise that is state-of-the-art and continues to develop the resource framework required in selling, designing, implementing and supporting Cisco solutions. This announcement marks the 7th year that ShoreGroup has achieved this leading partner status.

By achieving Gold Partner recertification, ShoreGroup has met or surpassed Cisco's stringent program requirements by demonstrating superior competencies and capabilities in these key areas:

* Sales, implementation and support expertise in advanced Cisco specializations such as security, routing and switching, wireless LAN, and unified communications

* Support process and methodologies that ensure timely and effective resolution of customer issues, including support for Cisco solutions 24x7, 365 days a year

* Cisco solution training and staffing levels to maintain multiple Cisco technology specializations among its team of engineers and advanced certified technology specialists

* Delivery of exemplary customer satisfaction exceeding Cisco's rigid standards

* Comprehensive lab investment to ensure pre-deployment staging and testing, customer support, and skills acquisition for staff to guarantee successful installation, configuration, and management of the latest Cisco technologies

"We are tremendously pleased with the excellence our Cisco Gold Partner re-certification reflects," said Jim LaRosa, ShoreGroup Vice President of Sales and Operations. "From our initial customer needs assessment and solutions design, to our project management and deployment capabilities, and extending to our ShorePatrol service that provides swift resolution of issues through our 24x7 Technical Assistance Center, our Gold Partner status continues to highlight the strength of ShoreGroup's expertise and commitment to delivering the best support and service to our customers."

About ShoreGroup, Inc.

ShoreGroup is a converged systems and network solutions provider, delivering a complete portfolio of industry-leading management applications, maintenance solutions, professional services and products that drive the success of more than 400 national and global clients. ShoreGroup develops innovative systems and service management applications on its dynamic CaseSentry® Operational Services Automation (OSA) platform, eliminating the pitfalls of traditional management systems to enable IT, telecom and contact center support organizations to easily and effectively manage availability, performance and service delivery within complex networked environments. The company's ShorePatrol? 'Day 2' Operational Support Service expands upon CaseSentry's management to deliver the high-quality converged systems maintenance and support services that organizations rely upon to ensure the availability of their vital business processes.

ShoreGroup's professional services provide leading consultation, design and implementation solutions for high-availability converged networks. The company's expertise in LAN/WAN, unified communications including IP Telephony/VoIP and IP contact center, wireless and security produces manageable solutions that optimize business processes, communications, employee productivity and accessibility to enable organizations to derive the maximum business value from their information technology investment. As a Cisco Gold Certified Partner, with advanced specializations, ShoreGroup's service portfolio is backed by solid industry credentials.

ShoreGroup is a trademark, and CaseSentry is a registered trademark of ShoreGroup, Inc. All other marks are property of their respective owners.

ShoreGroup, Inc. (http://www.shoregroup.com)

Contact:

Joanne VanAuken

ShoreGroup, Inc.

The ShoreGroup Building

460 West 35th Street

New York, NY 10001

(212) 364-6800

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